How an order becomes a certified document.

From the moment you choose a package to the moment your translation arrives — four steps, no surprises.

01

Request

Choose a package and add it to your cart, or send a structured quote request if your document doesn't fit a fixed package. Tell us the service, language pair, document type, and length.

02

Quote

For quote requests, we confirm exact scope, price, and turnaround within 4 business hours. For cart orders, the price is already fixed — you just complete checkout.

03

Translate & certify

A specialist translator in your subject area prepares the document. An independent reviser checks it. Where certification applies, a publicly appointed and sworn (or authorised) translator stamps and signs it.

A document mid-process, partially stamped
04

Deliver

Standard delivery is 2–3 business days from order confirmation; express delivery is 24 hours. You receive the digital file, and a postal hard copy if you selected one.

Turnaround by service

Service Standard Express
Certified & Sworn Translation 2–3 business days 24 hours (+50%)
Legal Translation 2–3 business days 24 hours (+50%)
Medical & Life Sciences Translation 2–3 business days 24 hours (+50%)
Technical & Engineering Translation 2–3 business days 24 hours (+50%)
Business & Marketing Translation 2–3 business days 24 hours (+50%)
Website & Software Localization Confirmed at order, per project scope Rush scope on request
Interpreting Confirmed at booking Subject to interpreter availability

Who signs and stamps it

A publicly appointed and sworn (öffentlich bestellt und allgemein beeidigt), or authorised (ermächtigt), translator from our vetted network prepares and certifies the document — the certification stamp and signature belong to that individual translator, sworn in under German state law, not to Translation Road as a company.

Who accepts it: Standesämter (registry offices), German courts, Ausländerbehörden (immigration offices), Universities and admissions offices, Employers, Embassies and consulates.

We collect only the details needed to prepare, deliver, and invoice your order — typically your name, email, phone, and a postal address if you choose a hard copy. Documents are used solely for translation and are deleted from our active systems once your order is complete and any statutory retention period has passed. Full detail, including your rights, is in our Privacy Policy.

Frequently asked questions

After you order or submit a quote request, we'll confirm the easiest way to send your file by email — no account or upload portal needed.

If rejection is due to a certification error on our part, we correct it at no charge. If it's due to the receiving office's own requirements, we'll advise on the fastest fix.

Every order includes one free round of revisions for scope-conforming corrections, requested within 14 days of delivery.

Project communication runs through our team so we can keep quality and terminology consistent across your order; specific questions are relayed promptly.

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See exactly how your document becomes certified. Then add it to your cart.

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